AI Conversation Practice

AI Conversation Help

SubLearn's AI chat assistant is available to answer questions, provide learning tips, and help you navigate the platform. Think of it as your personal language learning guide, available 24/7.

Accessing the AI Assistant

The AI chat widget is available on every page:

• Click the chat bubble icon in the bottom-right corner
• Or press Ctrl + / (Windows) or Cmd + / (Mac)
• Chat window opens as an overlay
• Minimize to continue learning while chat remains accessible

What the AI Can Help With

Platform Navigation

• "How do I change my daily goal?"
• "Where can I find my vocabulary list?"
• "How do I download videos for offline use?"
• "Show me how to change my subscription plan"

Learning Strategies

• "What's the best way to learn vocabulary?"
• "How should I structure my daily practice?"
• "I'm stuck at B1 level, what should I focus on?"
• "Tips for improving pronunciation?"

Feature Explanations

• "What is spaced repetition?"
• "Explain CEFR levels"
• "How do boss battles work?"
• "What are learning paths?"

Troubleshooting

• "My streak isn't updating"
• "Videos won't play"
• "I can't save vocabulary words"
• "Subtitles are out of sync"

Language-Specific Questions

• "What's the difference between ser and estar in Spanish?"
• "Explain Japanese particle usage"
• "When do I use the subjunctive in French?"
• "Help me understand German noun gender"

AI Features

Contextual Awareness

The AI knows where you are on the platform:

• Suggests relevant help based on current page
• References your learning history
• Understands your target languages
• Knows your current level and progress

Interactive Guidance

• Step-by-Step Instructions: Walk through complex tasks
• Quick Actions: "Show me" buttons execute tasks directly
• Visual Aids: Screenshots and diagrams when helpful
• Related Articles: Links to help guides for deeper reading

Personalized Recommendations

Based on your data, the AI suggests:

• Videos at your proficiency level
• Exercises targeting weak areas
• Learning paths matching your goals
• Study schedule optimizations

Conversation Examples

Getting Started

You: "I'm new to SubLearn, where should I start?"

AI: "Welcome! Let me guide you through the basics. First, have you chosen your target language and set your proficiency level? If not, I can help with that. Then I'll show you the dashboard and recommend your first lesson."

Learning Advice

You: "How can I improve my listening comprehension?"

AI: "Great question! Here are three effective methods: 1. Watch videos with target language subtitles only (no translation) 2. Try dictation exercises to train your ear 3. Use shadowing practice to mimic native speakers Which would you like to try first? I can guide you there."

Troubleshooting

You: "I lost my streak even though I practiced yesterday"

AI: "Let me check... I see you earned XP yesterday at 11:47 PM in the Pacific timezone, but your account is set to Eastern timezone, which was already past midnight. Would you like me to help you update your timezone setting, or would you prefer to use a streak repair if available?"

Quick Commands

Special shortcuts for common requests:

• /stats - Show your progress summary
• /review - Open flashcard review
• /goal - Check daily goal progress
• /streak - View streak status
• /help - Access help center
• /feedback - Submit feedback or bug report

Language Practice Mode (Premium)

Use the AI for language conversation practice:

• Switch AI to your target language
• Practice real conversations
• Get corrections on grammar and vocabulary
• Ask for translations or explanations
• More natural than programmed exercises

Example: "Switch to Spanish mode" → AI responds entirely in Spanish

Feedback & Learning

Rate Responses

• 👍 Helpful / 👎 Not helpful buttons
• Helps improve AI accuracy
• Tell us what was wrong if unhelpful

Report Issues

• If AI gives incorrect information, report it
• Helps us improve the knowledge base
• Human support will follow up if needed

When to Contact Human Support

The AI is helpful for most questions, but reach out to human support for:

• Account access or security issues
• Billing disputes or payment problems
• Persistent technical bugs
• Feature requests or detailed feedback
• Sensitive personal matters

AI can escalate to human support: "This requires human help. Would you like me to create a support ticket?"

Chat History

Your conversations are saved:

• Access past chats from chat menu
• Search previous conversations
• Resume interrupted discussions
• Export chat logs (Premium)
• Clear history anytime for privacy

Privacy & Data

• Chats are encrypted and secure
• Used to improve AI, but anonymized
• Can opt-out of data collection in settings
• Never shared with third parties
• Delete conversation history anytime

Mobile AI Assistant

Available in the mobile app:

• Same chat bubble in bottom-right
• Voice input supported (speak questions)
• Text-to-speech for AI responses
• Works offline for basic questions (Premium)

Related Guides

• Conversation Practice
• Navigation Guide