I'd like to return this
Return
Wörtlich: I would like to give back this item.
Use this polite phrase at a store's service desk to get a refund for an unwanted item.
In 15 Sekunden
- Used to give an item back to a store for money.
- Polite and standard for all retail situations.
- Best used while holding the item and a receipt.
Bedeutung
You say this when you bought something and want to give it back to the store to get your money back.
Wichtige Beispiele
3 von 6At a clothing store
I'd like to return this shirt; it's a bit too small.
I'd like to return this shirt; it's a bit too small.
At an electronics shop
I'd like to return this because the screen is cracked.
I'd like to return this because the screen is cracked.
Formal department store
Hello, I'd like to return this, please. Here is my receipt.
Hello, I'd like to return this, please. Here is my receipt.
Kultureller Hintergrund
In the US and UK, 'return culture' is huge, especially after holiday seasons like Christmas. Most major retailers have very flexible policies to encourage people to shop without fear of making a mistake. This phrase is the standard, polite opening for a transaction that is a routine part of Western consumer life.
The Receipt Rule
Always have your receipt ready before you say the phrase. It makes the process 10x faster and keeps the clerk happy!
Tags Stay On
In many Western stores, if you remove the price tags, they might refuse the return. Keep them attached until you're sure!
In 15 Sekunden
- Used to give an item back to a store for money.
- Polite and standard for all retail situations.
- Best used while holding the item and a receipt.
What It Means
This phrase is your magic key for shopping. It tells a store employee that you don't want an item anymore. You are asking them to take the product back. Usually, you want a refund or store credit in exchange. It is polite but very direct.
How To Use It
Walk up to the customer service desk. Hold the item and your receipt. Say I'd like to return this clearly. The word I'd is a short version of I would. It makes you sound polite and calm. If you have many items, say I'd like to return these instead. Don't forget to bring the original packaging if you can.
When To Use It
Use it at clothing stores when the jeans don't fit. Use it at electronics stores if the headphones are broken. It works at big supermarkets or small boutiques. You can even use it over the phone with customer support. It is the standard way to start a refund process.
When NOT To Use It
Don't use this at a restaurant if you already ate the food. That would be very awkward! If the food is bad, say There is a problem with this. Don't use it for services like a haircut. You can't 'return' a haircut once it's done. Also, avoid saying it aggressively. Retail workers are more helpful if you are nice.
Cultural Background
In many English-speaking countries, 'the customer is always right.' This means returning items is very common and expected. Most big stores have a 30-day return policy. People often buy two sizes of a shirt and return one. It is not considered rude to change your mind. Just make sure you keep your receipt!
Common Variations
If you want to be extra polite, add please at the end. You can also say I need to make a return. If you want to trade it for something else, say I'd like to exchange this. If it's a gift, you might say I have a gift receipt for this. These small changes help the clerk understand exactly what you need.
Nutzungshinweise
This is a 'safe' phrase for any English learner. It strikes the perfect balance between being assertive about your rights as a customer and being respectful to the staff.
The Receipt Rule
Always have your receipt ready before you say the phrase. It makes the process 10x faster and keeps the clerk happy!
Tags Stay On
In many Western stores, if you remove the price tags, they might refuse the return. Keep them attached until you're sure!
The 'No Questions Asked' Policy
Many US stores have a 'no questions asked' policy. Even if you just changed your mind, it's okay to return it!
Beispiele
6I'd like to return this shirt; it's a bit too small.
I'd like to return this shirt; it's a bit too small.
Giving a simple reason helps the clerk process the return faster.
I'd like to return this because the screen is cracked.
I'd like to return this because the screen is cracked.
Explaining a defect justifies the return immediately.
Hello, I'd like to return this, please. Here is my receipt.
Hello, I'd like to return this, please. Here is my receipt.
Adding 'please' and mentioning the receipt is very polite.
Ugh, this lamp looks terrible in my room. I'd like to return this ASAP!
Ugh, this lamp looks terrible in my room. I'd like to return this ASAP!
Using the phrase in a text to express frustration with a product.
I love the neon green sweater, Grandma, but I'd like to return this for a different color!
I love the neon green sweater, Grandma, but I'd like to return this for a different color!
A gentle way to tell someone you don't like their gift.
I saved up for months, but it's broken, so I'd like to return this.
I saved up for months, but it's broken, so I'd like to return this.
Expressing sadness while still being clear about the goal.
Teste dich selbst
You are at the mall with a pair of shoes that don't fit. What do you say?
Excuse me, ___ ___ ___ return this.
`I'd like to` is the most polite and natural way to start this request.
Choose the correct plural form for returning three books.
I'd like to return ___.
Use `these` for multiple items and `this` for one item.
🎉 Ergebnis: /2
Visuelle Lernhilfen
Formality of Returning Items
Talking to a friend about a purchase.
I'm taking this back.
Standard retail interaction.
I'd like to return this.
High-end boutique or complex issue.
I wish to request a refund for this item.
Where to use 'I'd like to return this'
Clothing Store
The size is wrong.
Tech Shop
The device won't turn on.
Online Hub
Returning an Amazon package.
Gift Exchange
You got two of the same toy.
Häufig gestellte Fragen
10 FragenIt is a contraction of I would. It is a polite way to express a wish or a desire.
No, not at all! In English-speaking cultures, 'changing your mind' is a perfectly valid reason for a return.
Usually no. If the food is bad, you should say I'm sorry, there's something wrong with this dish instead.
Simply change this to these. You would say, I'd like to return these.
Most stores will ask 'Is there anything wrong with it?'. You can just say No, I just changed my mind or It doesn't fit.
No, it is the perfect 'neutral' phrase. It works at a luxury jeweler and a discount supermarket.
You can, but it sounds a bit demanding. I'd like to is much softer and more polite.
You can say, I'd like to return this, but I've misplaced my receipt. They might give you store credit instead of cash.
A return means you want your money back. An exchange means you want to trade the item for a different size or color.
Not really slang, but people often say I'm taking this back when talking to friends.
Verwandte Redewendungen
I'd like an exchange
To trade an item for a different version.
Can I get a refund?
Directly asking for your money back.
I have a gift receipt
Used when returning something someone else bought for you.
Store credit
Money that can only be spent at that specific store.
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