A2 Expression Neutro 2 min de leitura

I'd like to return this

Return

Literalmente: I would like to give back this item.

Use this polite phrase at a store's service desk to get a refund for an unwanted item.

Em 15 segundos

  • Used to give an item back to a store for money.
  • Polite and standard for all retail situations.
  • Best used while holding the item and a receipt.

Significado

You say this when you bought something and want to give it back to the store to get your money back.

Exemplos-chave

3 de 6
1

At a clothing store

I'd like to return this shirt; it's a bit too small.

I'd like to return this shirt; it's a bit too small.

🤝
2

At an electronics shop

I'd like to return this because the screen is cracked.

I'd like to return this because the screen is cracked.

💼
3

Formal department store

Hello, I'd like to return this, please. Here is my receipt.

Hello, I'd like to return this, please. Here is my receipt.

👔
🌍

Contexto cultural

In the US and UK, 'return culture' is huge, especially after holiday seasons like Christmas. Most major retailers have very flexible policies to encourage people to shop without fear of making a mistake. This phrase is the standard, polite opening for a transaction that is a routine part of Western consumer life.

💡

The Receipt Rule

Always have your receipt ready before you say the phrase. It makes the process 10x faster and keeps the clerk happy!

⚠️

Tags Stay On

In many Western stores, if you remove the price tags, they might refuse the return. Keep them attached until you're sure!

Em 15 segundos

  • Used to give an item back to a store for money.
  • Polite and standard for all retail situations.
  • Best used while holding the item and a receipt.

What It Means

This phrase is your magic key for shopping. It tells a store employee that you don't want an item anymore. You are asking them to take the product back. Usually, you want a refund or store credit in exchange. It is polite but very direct.

How To Use It

Walk up to the customer service desk. Hold the item and your receipt. Say I'd like to return this clearly. The word I'd is a short version of I would. It makes you sound polite and calm. If you have many items, say I'd like to return these instead. Don't forget to bring the original packaging if you can.

When To Use It

Use it at clothing stores when the jeans don't fit. Use it at electronics stores if the headphones are broken. It works at big supermarkets or small boutiques. You can even use it over the phone with customer support. It is the standard way to start a refund process.

When NOT To Use It

Don't use this at a restaurant if you already ate the food. That would be very awkward! If the food is bad, say There is a problem with this. Don't use it for services like a haircut. You can't 'return' a haircut once it's done. Also, avoid saying it aggressively. Retail workers are more helpful if you are nice.

Cultural Background

In many English-speaking countries, 'the customer is always right.' This means returning items is very common and expected. Most big stores have a 30-day return policy. People often buy two sizes of a shirt and return one. It is not considered rude to change your mind. Just make sure you keep your receipt!

Common Variations

If you want to be extra polite, add please at the end. You can also say I need to make a return. If you want to trade it for something else, say I'd like to exchange this. If it's a gift, you might say I have a gift receipt for this. These small changes help the clerk understand exactly what you need.

Notas de uso

This is a 'safe' phrase for any English learner. It strikes the perfect balance between being assertive about your rights as a customer and being respectful to the staff.

💡

The Receipt Rule

Always have your receipt ready before you say the phrase. It makes the process 10x faster and keeps the clerk happy!

⚠️

Tags Stay On

In many Western stores, if you remove the price tags, they might refuse the return. Keep them attached until you're sure!

💬

The 'No Questions Asked' Policy

Many US stores have a 'no questions asked' policy. Even if you just changed your mind, it's okay to return it!

Exemplos

6
#1 At a clothing store
🤝

I'd like to return this shirt; it's a bit too small.

I'd like to return this shirt; it's a bit too small.

Giving a simple reason helps the clerk process the return faster.

#2 At an electronics shop
💼

I'd like to return this because the screen is cracked.

I'd like to return this because the screen is cracked.

Explaining a defect justifies the return immediately.

#3 Formal department store
👔

Hello, I'd like to return this, please. Here is my receipt.

Hello, I'd like to return this, please. Here is my receipt.

Adding 'please' and mentioning the receipt is very polite.

#4 Texting a friend about a bad purchase
😊

Ugh, this lamp looks terrible in my room. I'd like to return this ASAP!

Ugh, this lamp looks terrible in my room. I'd like to return this ASAP!

Using the phrase in a text to express frustration with a product.

#5 A humorous situation with a gift
😄

I love the neon green sweater, Grandma, but I'd like to return this for a different color!

I love the neon green sweater, Grandma, but I'd like to return this for a different color!

A gentle way to tell someone you don't like their gift.

#6 Emotional disappointment with a luxury item
💭

I saved up for months, but it's broken, so I'd like to return this.

I saved up for months, but it's broken, so I'd like to return this.

Expressing sadness while still being clear about the goal.

Teste-se

You are at the mall with a pair of shoes that don't fit. What do you say?

Excuse me, ___ ___ ___ return this.

✓ Correto! ✗ Quase. Resposta certa: I'd like to

`I'd like to` is the most polite and natural way to start this request.

Choose the correct plural form for returning three books.

I'd like to return ___.

✓ Correto! ✗ Quase. Resposta certa: these

Use `these` for multiple items and `this` for one item.

🎉 Pontuação: /2

Recursos visuais

Formality of Returning Items

Informal

Talking to a friend about a purchase.

I'm taking this back.

Neutral

Standard retail interaction.

I'd like to return this.

Formal

High-end boutique or complex issue.

I wish to request a refund for this item.

Where to use 'I'd like to return this'

Return Locations
👕

Clothing Store

The size is wrong.

💻

Tech Shop

The device won't turn on.

📦

Online Hub

Returning an Amazon package.

🎁

Gift Exchange

You got two of the same toy.

Perguntas frequentes

10 perguntas

It is a contraction of I would. It is a polite way to express a wish or a desire.

No, not at all! In English-speaking cultures, 'changing your mind' is a perfectly valid reason for a return.

Usually no. If the food is bad, you should say I'm sorry, there's something wrong with this dish instead.

Simply change this to these. You would say, I'd like to return these.

Most stores will ask 'Is there anything wrong with it?'. You can just say No, I just changed my mind or It doesn't fit.

No, it is the perfect 'neutral' phrase. It works at a luxury jeweler and a discount supermarket.

You can, but it sounds a bit demanding. I'd like to is much softer and more polite.

You can say, I'd like to return this, but I've misplaced my receipt. They might give you store credit instead of cash.

A return means you want your money back. An exchange means you want to trade the item for a different size or color.

Not really slang, but people often say I'm taking this back when talking to friends.

Frases relacionadas

I'd like an exchange

To trade an item for a different version.

Can I get a refund?

Directly asking for your money back.

I have a gift receipt

Used when returning something someone else bought for you.

Store credit

Money that can only be spent at that specific store.

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