full refund
استرداد كامل
Use 'full refund' when you want every cent back because a product or service failed you.
En 15 secondes
- Getting all your money back for a purchase.
- Used when products are broken or services are poor.
- A powerful phrase for protecting your consumer rights.
Signification
This phrase means you get every single penny of your money back after a purchase. It is the gold standard of customer service when something goes wrong with a product.
Exemples clés
3 sur 6Returning a broken laptop
The screen was cracked, so I demanded a full refund.
كانت الشاشة مكسورة، لذا طالبت باسترداد كامل المبلغ.
Texting a friend about a bad concert
The singer didn't even show up! I'm getting a full refund.
المغني لم يحضر حتى! سأحصل على استرداد كامل.
Formal email to a hotel
Due to the poor conditions, we are requesting a full refund of our stay.
نظراً للظروف السيئة، نطلب استرداداً كاملاً لقيمة إقامتنا.
Contexte culturel
The concept of a 'full refund' is deeply tied to the consumer protection laws that emerged in the mid-20th century. In many English-speaking countries, a 'money-back guarantee' is a common marketing tool used to prove a company's confidence in their product. It reflects a culture that prioritizes buyer satisfaction and corporate accountability.
Check the Policy
Always look for the 'refund policy' before buying. Some stores only offer 'store credit', which isn't a full refund!
Receipts are King
In most English-speaking countries, you cannot get a full refund without a receipt. Keep your paper or digital proof!
En 15 secondes
- Getting all your money back for a purchase.
- Used when products are broken or services are poor.
- A powerful phrase for protecting your consumer rights.
What It Means
Imagine you buy a fancy coffee machine. It arrives, but it only makes cold tea. You are annoyed. You want your money back. Not half of it. Not a store credit. You want every cent returned to your bank account. That is a full refund. It is the total reversal of a financial transaction. It means the deal is cancelled and you are financially whole again.
How To Use It
You usually use this phrase with verbs like get, receive, request, or demand. If you are the boss, you might issue or offer one. It functions as a noun phrase. You can say, "I want a full refund," or "They gave me a full refund." It is simple, direct, and very powerful in a conversation.
When To Use It
Use this when a product is broken. Use it when a service was terrible. If your hotel room had a goat in it (and you didn't ask for one), ask for a full refund. It is perfect for emails to customer support. It is also great for talking to managers at stores. It shows you know your rights as a buyer.
When NOT To Use It
Don't use this for small, social mistakes. If a friend forgets to bring snacks to your party, don't ask for a full refund of your friendship. That is a bit dramatic. Also, if you used the product and liked it, but just changed your mind months later, a full refund is usually not an option. It is for legitimate complaints, not just 'buyer's remorse'.
Cultural Background
In Western cultures, especially the US and UK, there is a "customer is always right" mentality. Many big stores have a full refund policy to build trust. It is a safety net for shoppers. People expect it if things go wrong. It has become a standard part of the consumer experience. If a company refuses a full refund for a broken item, they often get bad reviews online.
Common Variations
You might hear 100% refund or money-back guarantee. Sometimes people say total refund. If the money goes back to your credit card, it is often called a reversal. But full refund remains the most common and professional way to say it. It sounds serious and official.
Notes d'usage
This is a neutral collocation. It is safe to use in any situation where money is being returned. Be careful to use the verb 'request' or 'ask for' rather than 'want' in formal settings to sound more professional.
Check the Policy
Always look for the 'refund policy' before buying. Some stores only offer 'store credit', which isn't a full refund!
Receipts are King
In most English-speaking countries, you cannot get a full refund without a receipt. Keep your paper or digital proof!
The Magic Words
If a manager is being difficult, calmly saying 'I believe I am entitled to a full refund' often makes them take you more seriously.
Exemples
6The screen was cracked, so I demanded a full refund.
كانت الشاشة مكسورة، لذا طالبت باسترداد كامل المبلغ.
Used here to show a firm demand for money back.
The singer didn't even show up! I'm getting a full refund.
المغني لم يحضر حتى! سأحصل على استرداد كامل.
Informal use among friends regarding a failed event.
Due to the poor conditions, we are requesting a full refund of our stay.
نظراً للظروف السيئة، نطلب استرداداً كاملاً لقيمة إقامتنا.
Polite but firm formal request.
That date was so boring, I want a full refund on the last two hours of my life!
كان ذلك الموعد مملاً للغاية، أريد استرداداً كاملاً للساعتين الأخيرتين من حياتي!
Humorous, metaphorical use of the phrase.
The airline lost our bags for a week; a full refund is the least they can do.
فقدت شركة الطيران حقائبنا لمدة أسبوع؛ الاسترداد الكامل هو أقل ما يمكنهم فعله.
Expressing frustration and expectation of compensation.
Since the item is defective, I can offer you a full refund immediately.
بما أن السلعة معيبة، يمكنني أن أقدم لك استرداداً كاملاً على الفور.
Standard customer service response.
Teste-toi
Choose the best word to complete the sentence.
The shoes didn't fit, so the shop gave me a ___ refund.
'Full refund' is the standard collocation used in retail and business.
Which verb is most commonly used by a customer?
I would like to ___ a full refund for this broken toaster.
You 'request' or 'ask for' a refund; you don't 'make' or 'do' one.
🎉 Score : /2
Aides visuelles
Formality of 'Full Refund'
Used with friends about bad experiences.
I need a full refund for that movie ticket!
Standard use in shops or over the phone.
Can I get a full refund?
Used in legal or official business emails.
We hereby issue a full refund to your account.
Where to ask for a Full Refund
Online Shopping
Item never arrived.
Restaurants
Food was inedible.
Travel
Flight was cancelled.
Electronics
Device won't turn on.
Questions fréquentes
11 questionsA refund can be any amount of money back, but a full refund means you get 100% of the price back.
Yes! If a plumber doesn't fix your sink, you can ask for a full refund of the service fee.
No, it is a standard business request. Just use a polite tone like, I'd like to request a full refund, please.
Store credit is not a full refund. You have the right to ask for the money to go back to your original payment method.
You can be very direct: The pizza was cold, I’m asking for a full refund.
Yes, but full refund is much more common in everyday English.
Usually, yes, but you should clarify by asking, Does the full refund include the shipping fees?
Most stores have a 30-day limit. After that, they might refuse a full refund.
Only as a joke! You can't get a refund for a person, but you can joke about it if a date goes poorly.
That is when you keep the item but get some money back, like 20% off because of a small scratch.
It is neutral. It works in a casual shop or a high-level business negotiation.
Expressions liées
Money-back guarantee
A promise that you can get your money back if not satisfied.
Store credit
Vouchers to spend in the same store instead of cash back.
Partial refund
Getting only a portion of your money back.
No questions asked
A policy where they give a refund without making you explain why.
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