B2 Expression औपचारिक 2 मिनट पढ़ने का समय

Please accept our apologies

Formal business communication expression

Use this phrase to professionally apologize on behalf of a group or company for any mistake.

15 सेकंड में

  • A professional way for a team to say they are sorry.
  • Best used in business emails, customer service, or formal meetings.
  • Sounds more sincere and respectful than just saying 'sorry'.

मतलब

This is a polite, professional way for a group or company to say 'we are sorry' for a mistake or problem. It sounds more serious and respectful than a simple 'sorry' and shows that the whole team takes responsibility.

मुख्य उदाहरण

3 / 6
1

A restaurant manager speaking to a guest

Please accept our apologies for the long wait for your table tonight.

Please accept our apologies for the long wait for your table tonight.

💼
2

A customer service email about a broken product

Please accept our apologies for the damaged item you received.

Please accept our apologies for the damaged item you received.

💼
3

A team leader at a formal meeting

Please accept our apologies for the technical difficulties with the presentation.

Please accept our apologies for the technical difficulties with the presentation.

👔
🌍

सांस्कृतिक पृष्ठभूमि

This phrase stems from a Western business tradition of 'accountability through politeness.' It allows a corporation to appear human and humble while maintaining a professional boundary. In the UK and US, using the plural 'our' even in small businesses helps the company sound more established and organized.

💡

The 'Sincere' Secret

If you really messed up, add the word 'sincere' before 'apologies.' It makes the phrase feel 50% more heartfelt and less like a template.

⚠️

Don't Overuse It

If you say this for every tiny thing, it loses its power. Save it for mistakes that actually impacted the other person's day.

15 सेकंड में

  • A professional way for a team to say they are sorry.
  • Best used in business emails, customer service, or formal meetings.
  • Sounds more sincere and respectful than just saying 'sorry'.

What It Means

This phrase is the professional version of saying I'm sorry. It shifts the focus from one person to an entire group or company. It sounds polished, sincere, and very respectful. Think of it as a formal bow in the form of words. It tells the other person that you value their time and feelings.

How To Use It

You will mostly use this in written English, like emails or letters. It usually appears at the very beginning or the very end of a message. You should follow it with the word for to explain the mistake. For example, Please accept our apologies for the late reply. It acts as a bridge to fix a professional relationship.

When To Use It

Use this when you are representing a business or a team. It is perfect for shipping delays, technical glitches, or billing errors. If you are a waiter and the food is late, this phrase works perfectly. It is also great for formal meetings when your team arrives late. It shows you are taking the situation seriously.

When NOT To Use It

Do not use this with your best friends or family. They might think you are being sarcastic or acting like a robot! If you forget a friend's birthday, a simple I'm so sorry is much better. Also, avoid using our if the mistake was 100% your personal fault. In that case, use my instead of our to be honest.

Cultural Background

In many English-speaking cultures, business communication values 'polite distance.' We like to be professional without being too emotional. This phrase provides that perfect balance. It acknowledges a mistake without making things awkward or overly personal. It has been the gold standard for corporate etiquette for many decades.

Common Variations

You can swap our for my if you are speaking only for yourself. If the mistake was huge, add the word sincere to make it Please accept our sincere apologies. You might also hear We apologize for the inconvenience. That one is a bit more 'corporate' and slightly less warm than our main phrase.

इस्तेमाल की जानकारी

This phrase is strictly formal. Use it in professional settings or when you want to show extreme respect to a stranger after a mistake.

💡

The 'Sincere' Secret

If you really messed up, add the word 'sincere' before 'apologies.' It makes the phrase feel 50% more heartfelt and less like a template.

⚠️

Don't Overuse It

If you say this for every tiny thing, it loses its power. Save it for mistakes that actually impacted the other person's day.

💬

The 'We' vs 'I' Rule

In English business culture, using 'our' (we) protects the individual. It suggests the company is a single unit, which actually makes the apology feel stronger to the customer.

उदाहरण

6
#1 A restaurant manager speaking to a guest
💼

Please accept our apologies for the long wait for your table tonight.

Please accept our apologies for the long wait for your table tonight.

Shows the restaurant takes responsibility for the delay.

#2 A customer service email about a broken product
💼

Please accept our apologies for the damaged item you received.

Please accept our apologies for the damaged item you received.

A standard, polite way to start a refund or replacement email.

#3 A team leader at a formal meeting
👔

Please accept our apologies for the technical difficulties with the presentation.

Please accept our apologies for the technical difficulties with the presentation.

Apologizing for the group when equipment fails.

#4 Texting a friend (Humorous/Sarcastic)
😄

Please accept our apologies for the lack of pizza at this party; we ate it all.

Please accept our apologies for the lack of pizza at this party; we ate it all.

Uses formal language in a casual setting for a funny, dramatic effect.

#5 A hotel explaining construction noise
🤝

Please accept our apologies for the noise during our lobby renovations.

Please accept our apologies for the noise during our lobby renovations.

Used to maintain a good relationship with guests despite a nuisance.

#6 An emotional business closing
💭

Please accept our deepest apologies for the loss of your data during the update.

Please accept our deepest apologies for the loss of your data during the update.

Adding 'deepest' makes the apology feel much more serious and empathetic.

खुद को परखो

Complete the email sentence to a client who received the wrong order.

Please ___ our apologies for the mix-up with your shipment.

✓ सही! ✗ बिलकुल नहीं। सही जवाब: accept

The standard verb used with 'apologies' in this formal construction is always 'accept'.

Choose the correct pronoun for a company-wide apology.

Please accept ___ apologies for the website being down this morning.

✓ सही! ✗ बिलकुल नहीं। सही जवाब: our

We use the possessive adjective 'our' because the apologies belong to the group.

🎉 स्कोर: /2

विज़ुअल लर्निंग टूल्स

Apology Formality Scale

Casual

Used with friends for small mistakes.

My bad!

Neutral

Standard everyday apology.

I'm so sorry.

Formal

Professional and respectful.

Please accept our apologies.

Very Formal

High-level corporate or legal.

We offer our sincerest commendations and apologies.

Where to use 'Please accept our apologies'

Please accept our apologies
🎧

Customer Service

Handling a refund request.

📧

Business Email

Explaining a late project.

🍽️

Hospitality

Apologizing for a cold meal.

🚧

Public Notice

Signs about road construction.

अक्सर पूछे जाने वाले सवाल

10 सवाल

Yes, you should use my if you are the only person involved in the mistake. Use our if you are representing a team or a company.

Not at all! It is the standard for professional emails. It shows you have good manners and respect the recipient.

Sorry is an adjective used in casual speech. Apologies is a noun and sounds much more formal and structured.

You should almost always use for. For example: Please accept our apologies for the delay.

Only if you are texting a client or if you are being funny with a friend. Otherwise, it sounds a bit too stiff for a quick text.

No. I beg your pardon is usually used when you didn't hear someone or if they said something shocking. Please accept our apologies is for fixing a mistake.

It might sound a bit too formal for a party. A simple Sorry I'm late! is usually better for social gatherings.

It is used in both! It is a universal phrase in the English-speaking business world.

If you are representing the company, you still use our. It shows that the company takes responsibility regardless of who specifically messed up.

You can, but the plural apologies is much more common and sounds more natural in this specific phrase.

संबंधित मुहावरे

We apologize for the inconvenience

A very common, slightly robotic corporate apology.

Please forgive the oversight

A formal way to apologize for a small detail you missed.

I owe you an apology

A more personal way to start an apology with a colleague or friend.

Sincerest apologies

A shortened, very formal version often used as a sign-off.

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