Please accept our apologies
Formal business communication expression
Use this phrase to professionally apologize on behalf of a group or company for any mistake.
در ۱۵ ثانیه
- A professional way for a team to say they are sorry.
- Best used in business emails, customer service, or formal meetings.
- Sounds more sincere and respectful than just saying 'sorry'.
معنی
This is a polite, professional way for a group or company to say 'we are sorry' for a mistake or problem. It sounds more serious and respectful than a simple 'sorry' and shows that the whole team takes responsibility.
مثالهای کلیدی
3 از 6A restaurant manager speaking to a guest
Please accept our apologies for the long wait for your table tonight.
Please accept our apologies for the long wait for your table tonight.
A customer service email about a broken product
Please accept our apologies for the damaged item you received.
Please accept our apologies for the damaged item you received.
A team leader at a formal meeting
Please accept our apologies for the technical difficulties with the presentation.
Please accept our apologies for the technical difficulties with the presentation.
زمینه فرهنگی
This phrase stems from a Western business tradition of 'accountability through politeness.' It allows a corporation to appear human and humble while maintaining a professional boundary. In the UK and US, using the plural 'our' even in small businesses helps the company sound more established and organized.
The 'Sincere' Secret
If you really messed up, add the word 'sincere' before 'apologies.' It makes the phrase feel 50% more heartfelt and less like a template.
Don't Overuse It
If you say this for every tiny thing, it loses its power. Save it for mistakes that actually impacted the other person's day.
در ۱۵ ثانیه
- A professional way for a team to say they are sorry.
- Best used in business emails, customer service, or formal meetings.
- Sounds more sincere and respectful than just saying 'sorry'.
What It Means
This phrase is the professional version of saying I'm sorry. It shifts the focus from one person to an entire group or company. It sounds polished, sincere, and very respectful. Think of it as a formal bow in the form of words. It tells the other person that you value their time and feelings.
How To Use It
You will mostly use this in written English, like emails or letters. It usually appears at the very beginning or the very end of a message. You should follow it with the word for to explain the mistake. For example, Please accept our apologies for the late reply. It acts as a bridge to fix a professional relationship.
When To Use It
Use this when you are representing a business or a team. It is perfect for shipping delays, technical glitches, or billing errors. If you are a waiter and the food is late, this phrase works perfectly. It is also great for formal meetings when your team arrives late. It shows you are taking the situation seriously.
When NOT To Use It
Do not use this with your best friends or family. They might think you are being sarcastic or acting like a robot! If you forget a friend's birthday, a simple I'm so sorry is much better. Also, avoid using our if the mistake was 100% your personal fault. In that case, use my instead of our to be honest.
Cultural Background
In many English-speaking cultures, business communication values 'polite distance.' We like to be professional without being too emotional. This phrase provides that perfect balance. It acknowledges a mistake without making things awkward or overly personal. It has been the gold standard for corporate etiquette for many decades.
Common Variations
You can swap our for my if you are speaking only for yourself. If the mistake was huge, add the word sincere to make it Please accept our sincere apologies. You might also hear We apologize for the inconvenience. That one is a bit more 'corporate' and slightly less warm than our main phrase.
نکات کاربردی
This phrase is strictly formal. Use it in professional settings or when you want to show extreme respect to a stranger after a mistake.
The 'Sincere' Secret
If you really messed up, add the word 'sincere' before 'apologies.' It makes the phrase feel 50% more heartfelt and less like a template.
Don't Overuse It
If you say this for every tiny thing, it loses its power. Save it for mistakes that actually impacted the other person's day.
The 'We' vs 'I' Rule
In English business culture, using 'our' (we) protects the individual. It suggests the company is a single unit, which actually makes the apology feel stronger to the customer.
مثالها
6Please accept our apologies for the long wait for your table tonight.
Please accept our apologies for the long wait for your table tonight.
Shows the restaurant takes responsibility for the delay.
Please accept our apologies for the damaged item you received.
Please accept our apologies for the damaged item you received.
A standard, polite way to start a refund or replacement email.
Please accept our apologies for the technical difficulties with the presentation.
Please accept our apologies for the technical difficulties with the presentation.
Apologizing for the group when equipment fails.
Please accept our apologies for the lack of pizza at this party; we ate it all.
Please accept our apologies for the lack of pizza at this party; we ate it all.
Uses formal language in a casual setting for a funny, dramatic effect.
Please accept our apologies for the noise during our lobby renovations.
Please accept our apologies for the noise during our lobby renovations.
Used to maintain a good relationship with guests despite a nuisance.
Please accept our deepest apologies for the loss of your data during the update.
Please accept our deepest apologies for the loss of your data during the update.
Adding 'deepest' makes the apology feel much more serious and empathetic.
خودت رو بسنج
Complete the email sentence to a client who received the wrong order.
Please ___ our apologies for the mix-up with your shipment.
The standard verb used with 'apologies' in this formal construction is always 'accept'.
Choose the correct pronoun for a company-wide apology.
Please accept ___ apologies for the website being down this morning.
We use the possessive adjective 'our' because the apologies belong to the group.
🎉 امتیاز: /2
ابزارهای بصری یادگیری
Apology Formality Scale
Used with friends for small mistakes.
My bad!
Standard everyday apology.
I'm so sorry.
Professional and respectful.
Please accept our apologies.
High-level corporate or legal.
We offer our sincerest commendations and apologies.
Where to use 'Please accept our apologies'
Customer Service
Handling a refund request.
Business Email
Explaining a late project.
Hospitality
Apologizing for a cold meal.
Public Notice
Signs about road construction.
سوالات متداول
10 سوالYes, you should use my if you are the only person involved in the mistake. Use our if you are representing a team or a company.
Not at all! It is the standard for professional emails. It shows you have good manners and respect the recipient.
Sorry is an adjective used in casual speech. Apologies is a noun and sounds much more formal and structured.
You should almost always use for. For example: Please accept our apologies for the delay.
Only if you are texting a client or if you are being funny with a friend. Otherwise, it sounds a bit too stiff for a quick text.
No. I beg your pardon is usually used when you didn't hear someone or if they said something shocking. Please accept our apologies is for fixing a mistake.
It might sound a bit too formal for a party. A simple Sorry I'm late! is usually better for social gatherings.
It is used in both! It is a universal phrase in the English-speaking business world.
If you are representing the company, you still use our. It shows that the company takes responsibility regardless of who specifically messed up.
You can, but the plural apologies is much more common and sounds more natural in this specific phrase.
عبارات مرتبط
We apologize for the inconvenience
A very common, slightly robotic corporate apology.
Please forgive the oversight
A formal way to apologize for a small detail you missed.
I owe you an apology
A more personal way to start an apology with a colleague or friend.
Sincerest apologies
A shortened, very formal version often used as a sign-off.
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