민원
A formal complaint or request submitted by a citizen to a government office or public organization.
Examples
3 of 5민원실이 어디인가요?
Where is the civil service office?
접수된 민원은 영업일 기준 3일 이내에 처리됩니다.
Received complaints will be processed within 3 business days.
나 방금 민원 올리고 왔어.
I just submitted a complaint.
Word Family
Memory Tip
Min (People) + Won (Wish/Request) = People's request.
Quick Quiz
불법 주차 때문에 구청에 ( )을/를 제기했다.
Correct!
The correct answer is: 민원
Examples
민원실이 어디인가요?
everydayWhere is the civil service office?
접수된 민원은 영업일 기준 3일 이내에 처리됩니다.
formalReceived complaints will be processed within 3 business days.
나 방금 민원 올리고 왔어.
informalI just submitted a complaint.
디지털 시대의 민원 처리는 투명성과 속도가 핵심이다.
academicIn the digital age, transparency and speed are key to processing civil complaints.
반복되는 고객 민원을 해결하기 위한 대책이 시급합니다.
businessMeasures to resolve recurring customer complaints are urgent.
Word Family
Common Collocations
Common Phrases
악성 민원
malicious complaint
민원 해결
resolving complaints
민원 안내
civil service guidance
Often Confused With
Hang-ui is a general protest or objection; minwon is the official administrative term for a request/complaint.
Usage Notes
Essential for IELTS General Task 1 letters where you must write to a local council or authority.
Common Mistakes
Learners often use 'complaint' (bulman), but 'minwon' is the correct administrative term.
Memory Tip
Min (People) + Won (Wish/Request) = People's request.
Word Origin
Sino-Korean: 民願 (people + wish).
Grammar Patterns
Cultural Context
The 'Sinmungo' was a traditional Korean drum used to voice 'minwon' to the King.
Quick Quiz
불법 주차 때문에 구청에 ( )을/를 제기했다.
Correct!
The correct answer is: 민원
Related Vocabulary
More government words
규정
B1A rule or directive made and maintained by an authority. It specifies how things should be done or what is allowed within a system.
민주주의
B1A system of government by the whole population or all the eligible members of a state, typically through elected representatives.
수립
B1The formal establishment or setting up of a plan, policy, government, or record. It implies a structured and official process.
사회복지
B1Statutory services provided by the state or organizations for the benefit of the community or various groups. It covers health, housing, and financial support.
권고
B2The act of formally advising or suggesting a certain course of action, often by an authority or expert body.
협약
B2A formal agreement or treaty between organizations, groups, or nations.
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