B1 Expression Neutre 3 min de lecture

I'm returning your call

Call back

Use `I'm returning your call` to professionally acknowledge a missed call as soon as the person answers.

En 15 secondes

  • Use this when calling someone who previously called you.
  • It is the standard polite opening for a return phone call.
  • Works for both professional and semi-formal personal situations.

Signification

This phrase is what you say when you call someone who tried to reach you earlier. It tells them you saw their missed call or heard their voicemail and are now responding.

Exemples clés

3 sur 6
1

Calling a client back

Hi Mr. Smith, I'm returning your call from this morning.

Hi Mr. Smith, I'm returning your call from this morning.

💼
2

Calling a friend after a missed call

Hey Sarah, I'm just returning your call! What's going on?

Hey Sarah, I'm just returning your call! What's going on?

🤝
3

Leaving a voicemail

Hi, this is Mark, I'm returning your call. Give me a shout when you can.

Hi, this is Mark, I'm returning your call. Give me a shout when you can.

😊
🌍

Contexte culturel

This phrase is a staple of professional etiquette in the US and UK. It stems from the 'message-taking' culture of the 20th century. It emphasizes the 'ping-pong' nature of polite communication where every 'ping' (call) deserves a 'pong' (return call).

💡

The 'Just' Trick

If you feel 'I'm returning your call' sounds too stiff for a friend, add the word 'just'. 'I'm just returning your call' sounds 50% more relaxed immediately.

⚠️

Don't wait too long

If you return a call after 24 hours, it is polite to add an apology like, 'Sorry for the delay, I'm returning your call.'

En 15 secondes

  • Use this when calling someone who previously called you.
  • It is the standard polite opening for a return phone call.
  • Works for both professional and semi-formal personal situations.

What It Means

I'm returning your call is the polite way to say "I'm calling you back." It signals that you aren't calling out of the blue. You are responding to their previous attempt to reach you. It connects the current conversation to a past event. It shows you are responsible and attentive to your messages.

How To Use It

Use this right after the person answers the phone. Say Hi, this is [Your Name], I'm returning your call. It works perfectly as an opening line. You don't need to explain which call you mean. They will usually remember they called you. It sounds much more polished than just saying What's up? or You called? It sets a respectful tone for the rest of the talk.

When To Use It

Use it in any professional or semi-formal situation. It is great for calling back a doctor's office. Use it when a client leaves you a message. It also works with friends if you want to sound organized. If you see a missed call from an unknown number that left a message, use this. It helps the other person remember why they needed you in the first place.

When NOT To Use It

Don't use it if you are the one who called first. That would be very confusing! Avoid it with your best friends or family. With them, Hey, I saw you called sounds more natural. Don't use it if you are calling someone for the first time ever. It implies a previous interaction. If you wait three weeks to call back, this phrase might feel a bit awkward. At that point, an apology is probably better!

Cultural Background

In English-speaking cultures, being prompt with calls is seen as respectful. This phrase comes from the era of landlines and physical message pads. Secretaries would write "Please return call" on little pink slips of paper. Today, even with smartphones, the phrase remains the gold standard for phone etiquette. It shows you value the other person's time. It is a verbal handshake that starts the conversation on equal footing.

Common Variations

  • Just returning your call. (Slightly more casual)
  • I'm calling you back regarding your message. (More specific)
  • I saw I missed a call from you. (Very common and modern)
  • Returning a call from [Name]. (Used when speaking to a receptionist)
  • I'm getting back to you. (Versatile for calls or emails)

Notes d'usage

This phrase sits in the 'Goldilocks' zone of formality—not too stiff, not too casual. It is the safest choice for any business interaction or when calling someone you don't know very well.

💡

The 'Just' Trick

If you feel 'I'm returning your call' sounds too stiff for a friend, add the word 'just'. 'I'm just returning your call' sounds 50% more relaxed immediately.

⚠️

Don't wait too long

If you return a call after 24 hours, it is polite to add an apology like, 'Sorry for the delay, I'm returning your call.'

💬

Voicemail Etiquette

In English-speaking countries, if you 'return a call' and get their voicemail, you should leave a message saying you called back. This stops the 'phone tag' game.

Exemples

6
#1 Calling a client back
💼

Hi Mr. Smith, I'm returning your call from this morning.

Hi Mr. Smith, I'm returning your call from this morning.

Adding a time frame like 'from this morning' adds clarity.

#2 Calling a friend after a missed call
🤝

Hey Sarah, I'm just returning your call! What's going on?

Hey Sarah, I'm just returning your call! What's going on?

Adding 'just' makes it feel slightly more relaxed.

#3 Leaving a voicemail
😊

Hi, this is Mark, I'm returning your call. Give me a shout when you can.

Hi, this is Mark, I'm returning your call. Give me a shout when you can.

Perfect for when they don't answer your return call.

#4 Speaking to a receptionist
👔

Hello, I'm returning a call from Dr. Miller's office.

Hello, I'm returning a call from Dr. Miller's office.

Using 'a call' instead of 'your call' because the receptionist didn't call you personally.

#5 A humorous situation with a persistent friend
😄

Okay, okay! I'm finally returning your call after the fifth time!

Okay, okay! I'm finally returning your call after the fifth time!

Using the phrase to acknowledge their persistence playfully.

#6 Responding to an urgent matter
💭

I'm returning your call as quickly as I could; is everything okay?

I'm returning your call as quickly as I could; is everything okay?

Shows urgency and concern.

Teste-toi

Choose the most professional way to start the call.

Hello, this is Jane. I'm ___ your call regarding the apartment.

✓ Correct ! ✗ Pas tout à fait. Rponse correcte : returning

We 'return' a call to show we are responding to a previous one.

Which word makes the phrase sound more casual?

Hey! I'm ___ returning your call.

✓ Correct ! ✗ Pas tout à fait. Rponse correcte : just

Adding 'just' softens the phrase and makes it sound more like a friendly chat.

🎉 Score : /2

Aides visuelles

Formality of Call Responses

Informal

Used with friends

Hey, saw you called!

Neutral

Standard for most situations

I'm returning your call.

Formal

Very professional/Official

I am returning your call regarding our previous correspondence.

When to say 'I'm returning your call'

I'm returning your call
💼

Work Client

Responding to a business inquiry

🏥

Doctor's Office

Following up on test results

🤝

New Acquaintance

Calling back a person you just met

🏠

Landlord

Discussing a repair request

Questions fréquentes

10 questions

It is less common in texts. Usually, you would text Hey, just saw your missed call or I'll call you back in 5 mins.

Yes, it is perfect for your boss. It shows you are professional and responsive to their needs.

You can still say it! Just say I'm returning your call, how can I help you? It puts the ball in their court.

Almost. I'm calling you back is slightly more informal. I'm returning your call is the more 'proper' version.

Yes, it should be one of the very first things you say after 'Hello'.

Say I'm returning a call from [Person's Name]. This helps the receptionist route your call correctly.

Yes, it is universally understood and used across the English-speaking world.

No, that sounds very outdated or strange. Stick to call.

That is when you return a call and leave a message, then they call you back and leave a message. You are both 'returning calls' but never talking!

It's not 'rude,' but it might be confusing. The other person might wonder why you are calling if you don't mention you're responding to them.

Expressions liées

Get back to someone

To contact someone later with an answer or response.

Touch base

To briefly contact someone to update them or check in.

Follow up

To contact someone to see if a previous action was completed.

Phone tag

A sequence of missed calls between two people.

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